Shipping policy

QUICK SLAY GUIDE:

  • - Shampoo with a sulfate-free shampoo and conditioner as needed.
  • - Always allow hair to air dry whenever possible. 
  • -Use heat protectant before applying heat.
  • Store your unit in a satin bag or hang on a mannequin when not in use.

SHIPPING & RETURNS:

  • Ready to Ship orders are processed within 1 business day.
  • Pre-order items typically ship within 7-14 business days unless otherwise stated.
  • Tracking info will be automatically sent via email once your order has been shipped.
  • Due to the custom nature of our products, all sales are final. Please review your order carefully before purchasing. 
  • If your order arrives with an issue, please contact us within 48 hours of delivery.

FAQs:

Is your hair 100% Human Hair?

Yes! we offer premium high quality extensions designed for longevity and effortless styling. 

How long does the hair last?

Our hair can last between 3-5 years with the proper maintenance and upkeep. Please reference our "Quick Slay Guide" listed above. 

How long will my order take?

All orders are shipped through USPS and typically take 1-5 business days after shipment to be delivered. Other factors vary depending on your choice of shipping speed, holidays, etc. 

CONTACT US:

Questions? We're happy to help. 

EMAIL: Contact@theultimateslayer.co

BUSINESS HOURS: Monday-Friday | 10AM-7PM EST

 

***Please allow up to 24 business hours for a response***